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At Brandcare Solutions, we aim to deliver all products and services efficiently and transparently. This Shipping Policy outlines how and when you can expect to receive your order.
Shipping fees are determined based on the weight of your order, delivery destination and the chosen shipping method.
Exact shipping charges will be calculated and displayed at checkout before you confirm your order.
All orders are processed within 6 to 12 hours following payment confirmation.
Once your order is processed, our team will inform you when to expect the delivery.
Domestic (UAE): 3–7 business days after processing subject to order quantity and customization.
International: Typically, 5–10 business days after processing subject to order quantity and customization, destination country and customs procedures.
We offer international shipping to select countries. Please review the following important details before placing your order:
Buyers are responsible for any customs duties, taxes or import fees imposed by the destination country. These charges are not included in the purchase or shipping costs and must be paid separately upon delivery if applicable. Reach out to our customer support team to provide such estimated costs prior to your order confirmation.
International shipping times vary depending on the destination country, customs clearance procedures, and local courier services. While we strive to ensure timely delivery, delays beyond our control may occur.
You can track the status of your international order by contacting our customer support team directly for real-time assistance and updates.
At Brandcare Solutions, we take great care in packaging all shipments to ensure they arrive in perfect condition.
If your order is lost in transit or arrives damaged, please notify our customer support team within 48 hours of delivery.
In certain cases, your order may be fulfilled and shipped by one of our trusted third-party logistics or supply partners.
We work exclusively with global partners who meet our high standards of service and reliability to ensure your order is delivered safely and on time.
For any shipping-related inquiries, feel free to contact our customer support team:
Email: [email protected]
Phone: +971-4-271-1555