TERMS & CONDITIONS

By accessing and using our website, you agree to comply with the following terms and conditions. We encourage you to read them carefully before proceeding.

Accuracy of Information

All information provided by visitors or customers on our website must be accurate, complete and up to date.

• Customers are solely responsible for verifying the accuracy of the details they submit, including personal, billing and order related information.
• Any changes to customer information, quotations or orders must be promptly communicated to Brandcare Solutions.
• For business customers and legal entities, a valid Tax Registration Number (TRN) must be provided for invoicing purposes.

Product Availability & Quantities

• Product availability is subject to change and cannot be guaranteed at all times.
• Inventory levels are regularly updated, and new stock is received frequently.
• In many cases, products can be custom-manufactured or sourced based on specific order requirements.
• For bulk or large-volume orders, we recommend contacting our team directly to receive accurate lead times and delivery estimates.

Product Details

We strive to provide accurate and up to date product information. However, please note the following:

• Colors: Actual product colors may vary slightly from the images displayed on our website due to lighting, screen settings, or production variations.
• Sizes: Dimensions listed (in cm/mm) are approximate and may differ slightly from the actual product size.
• Weights & Packaging: Product weights and packaging specifications are indicative and may change based on updated packaging methods or shipping requirements. Finalized orders will include accurate and confirmed shipping and packing details.

Inquiries and Orders

• All inquiries submitted through our website are subject to review, confirmation, and acceptance by Brandcare Solutions.
• We reserve the right to decline any inquiry or order at our sole discretion, without obligation to provide a reason.

Payment

At present, Brandcare Solutions accepts inquiries through the online form, direct email, WhatsApp chat, or direct phone call.

Please note that we do not offer an e-commerce payment gateway on our website. All payments are handled offline following order confirmation.

Limitation of Liability

Brandcare Solutions shall not be held liable for any indirect, incidental, special or consequential damages resulting from the use of our website or services, including but not limited to loss of data, profits or business opportunities.

Copyright

All content on this website, including its organization, graphics, design, compilation, digital conversion and related materials is protected by applicable copyrights, trademarks and other intellectual property rights.

Unauthorized copying, redistribution, use or publication of any part of this website is strictly prohibited.

By accessing the site, you do not acquire any ownership rights to the content, documents or materials presented. The publication of any information or materials on this site does not waive or diminish Brandcare Solutions rights in such content.

Governing Law

These Terms and Conditions are governed by and shall be interpreted in accordance with the laws of the United Arab Emirates.

Changes to Terms & Conditions

Brandcare Solutions reserves the right to update, modify or replace these Terms and Conditions at any time.

All changes will take effect immediately upon being posted on our website. We encourage you to review this page regularly to stay informed of any updates.

Contact Us

If you have any questions or need further clarification regarding these Terms and Conditions, please feel free to reach out to us:

Email: [email protected]

Phone: +971 4 271 1555

Our team is here to assist you.